Hobaje believes gaming should be a form of entertainment — not a source of stress. Our responsible gaming policy helps you play safely, consciously, and in control.
Ensuring safe and responsible gamingAt hobaje, Responsible Gaming is at the heart of our business. We believe online gaming should be enjoyable and entertaining — but when it turns into addiction, it can have a devastating impact on individuals and families. That's why hobaje places the highest importance on protecting every user.
Our responsible gaming initiatives are not just about compliance — they are a genuine expression of care for our users. At hobaje, you get multiple self-control tools, access to expert support, and transparent information — all designed to help you enjoy gaming thoughtfully.
Gaming is entertainment, not an investment vehicle. Before starting each session at hobaje, ask yourself — am I playing for enjoyment, or because of pressure? This simple question is the first step toward responsible gaming.
Hobaje is a licensed online gaming platform. Our responsible gaming policy is prepared according to international standards and updated regularly.
Hobaje's responsible gaming initiatives are built on three core pillars — protection, transparency, and support. We believe every player has the right to make informed decisions.
Gaming is a recreational activity. No game can solve your financial problems. Responsible gaming means knowing yourself and understanding your limits.
Hobaje gives you powerful tools to stay in control of your gaming. These tools are easily accessible from your account settings.
Set a maximum deposit limit for daily, weekly, or monthly deposits. Once set, it takes effect immediately; to increase it, you must wait 7 days.
Decide in advance the maximum amount you'll lose in a given period. When the limit is reached, the session will automatically close.
Set a maximum duration for each session. When time is up, you will receive a logout notification and have the option to take a break.
Pause your account for anywhere between 24 hours and 30 days. During this period, logging in or making deposits will not be possible.
Deactivate your account for 6 months to 5 years, or permanently. During this period, you will not receive any promotional communications either.
Reminders will appear on screen at regular intervals — a summary of how long you've been playing and how much you've spent.
Decreasing a limit takes effect immediately. Requests to increase a limit take 7 business days to process — this delay is intentional to prevent impulsive decisions.
Problem Gambling develops gradually. If you or someone you know shows any of the signs below, seek help immediately.
You are depositing more than your set budget or gaming with borrowed money.
Placing larger bets after a loss to try to recover what you lost.
Hiding your gaming activity from family or friends, or lying about it.
Spending time gaming while neglecting work, studies, or family responsibilities.
You experience bad moods, anxiety, or depression when you can't game or when you lose.
You've tried to stop gaming but keep failing.
Having difficulty meeting necessary expenses or running out of savings because of gaming.
If you notice 2 or more of the above signs in yourself, contact Hobaje Support right away or activate the self-exclusion tool without delay.
Ask yourself the following questions. Answer honestly — this is only for yourself.
Have I ever deposited more than my set budget?
Have I spent more time playing to recover lost money?
Is gaming affecting my sleep or daily routine?
Do I hide my gaming from my family or lie about it?
Do I feel restless or irritable when I'm not gaming?
Is gaming creating problems in my professional life or relationships?
Have I ever gamed with borrowed money or money taken from others?
If you answer "Yes" to 3 or more of these questions, seeking professional help is the right step. It is not a sign of weakness — it takes real courage.
Hobaje's Self-Exclusion tool gives you the power to decide for yourself. When you feel you need a break from gaming, you can easily activate it.
After logging in, click the profile icon in the top right corner and select the "Responsible Gaming" option.
Click on the "Self-Exclusion" option. Choose from 6 months, 1 year, 2 years, 5 years, or permanent exclusion.
Verify your identity with your password and the OTP sent to your registered mobile number for security.
The account will be deactivated as soon as the request is confirmed. No marketing messages or promotional offers will be sent.
Activating self-exclusion will automatically send professional gaming support organization details to your registered email.
Withdrawals are permitted during a self-exclusion period. If you have an existing balance, our support team can help you withdraw it.
Hobaje strictly does not allow anyone under 18 to open an account or engage in gaming. We give the highest priority to protecting minors.
If you think you have a gaming problem, don't stay alone. Getting professional help isn't difficult — the hobaje Support team and the organizations below are always ready.
24/7 live chat and email support are available. Reach out directly for any questions related to responsible gaming.
International voluntary organization that assists in recovery from problem gaming. Confidential and free service.
Provides expert counseling, helplines, and online counseling services for gaming addiction.
Free, confidential advice and support. Get in touch whether the concern is about yourself or someone in your family.
Reaching out takes courage. Hobaje is always here for you — whether you want to enjoy gaming or need help with a problem.
Responsible gaming features at hobaje are not just limited to policies — they are directly integrated into every user's daily gaming experience.
AI-powered systems automatically send alerts when they detect unusual gaming patterns.
View your real-time dashboard to see how long you have played, how much you have won, and how much you have lost.
Lock your account instantly with a single click at any time — no waiting period or verification required.
Decide for yourself how many minutes before you want to receive a reminder. Build the habit of taking breaks.
The entire process of reporting a concern is completely confidential. Your information is never shared with any third party.
Guides, tips, and video content about responsible gaming in Bengali are available directly in the app.
Have fun, but stay within your limits. Use Hobaje's protection tools and enjoy a safe gaming experience.